Privacy Policy

1. Introduction

Southern Traditions Roofing & Construction("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our roofing and construction services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact information (email address, phone number, mailing address)
• Property address for service quotes and inspections
• Communication preferences
• Payment information for completed services
• Insurance information when assisting with claims

Automatically Collected Information

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide roofing and construction services you request
• Process and respond to inquiries and service requests
• Schedule inspections, estimates, and project appointments
• Communicate with you about your projects and our services
• Assist with insurance claims processing
• Send promotional communications (with your consent)
• Improve our website and customer experience
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (payment processors, scheduling software, etc.)
• Insurance Companies: When you authorize us to assist with your insurance claim
• Material Suppliers: As necessary to complete your roofing project
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Types of cookies we use include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: