Terms & Conditions

1. Agreement to Terms

By accessing our website or using the services of Southern Traditions Roofing & Construction("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services Description

We provide professional roofing and construction services throughout Texas, including but not limited to:

• Roof installation and replacement (asphalt shingles, metal roofing, tile, flat roofs)
• Roof repair and maintenance
• Storm damage assessment and repair
• Insurance claim assistance
• Gutter installation and repair
• Siding and exterior work
• Emergency roofing services
• Free roof inspections and estimates

3. Estimates and Quotes

All estimates and quotes provided are based on the information available at the time of assessment:

• Estimates are valid for 30 days from the date of issue unless otherwise stated
• Final pricing may vary if additional damage or work is discovered during the project
• Any changes to scope of work will be communicated and approved before proceeding
• Written estimates will detail materials, labor, and project timeline

4. Payment Terms

Payment terms are as follows unless otherwise agreed in writing:

• A deposit may be required to schedule work and order materials
• Progress payments may be required for larger projects
• Final payment is due upon completion and customer satisfaction
• We accept cash, check, and major credit cards
• For insurance claims, payment arrangements will be discussed individually

5. Warranties

We stand behind our work with the following warranty coverage:

• Workmanship Warranty: We provide a workmanship warranty on all labor performed
• Manufacturer Warranties: All materials carry their respective manufacturer warranties
• Warranty Terms: Specific warranty terms will be provided in writing upon project completion
• Warranty Claims: Contact us promptly if you experience any issues covered under warranty

Warranties do not cover damage caused by acts of nature, improper maintenance, unauthorized modifications, or normal wear and tear.

6. Insurance Claims Assistance

When assisting with insurance claims:

• We can provide documentation and estimates for your insurance company
• We will work directly with your insurance adjuster when authorized
• Final coverage decisions are made by your insurance company
• Customer is responsible for any deductibles and non-covered items
• We do not guarantee insurance claim approval

7. Scheduling and Access

To complete your project efficiently:

• Customer must provide reasonable access to the property and work areas
• Please remove vehicles, outdoor furniture, and other items from work areas
• Weather conditions may affect scheduling; we will communicate any delays
• We will make reasonable efforts to minimize disruption to your daily routine

8. Customer Responsibilities

Customers agree to:

• Provide accurate information about the property and existing conditions
• Disclose any known issues that may affect the work
• Ensure necessary permits are obtained (we can assist with this)
• Make timely payments as agreed
• Communicate any concerns promptly

9. Limitation of Liability

To the fullest extent permitted by law, Southern Traditions Roofing & Construction shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to our services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

10. Cancellation Policy

Regarding cancellations:

• Cancellations must be made in writing
• If materials have been ordered, customer may be responsible for non-refundable material costs
• Deposits may be forfeited for cancellations after materials are ordered
• We reserve the right to cancel or reschedule due to weather or unforeseen circumstances

11. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Southern Traditions Roofing & Construction and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

12. Website Use

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to any portion of the website
• Interfere with the proper functioning of the website
• Transmit any viruses or malicious code
• Collect information about other users without consent

13. Dispute Resolution

Any disputes arising from these Terms or our services shall first be addressed through good faith negotiation. If a resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with Texas law. These Terms shall be governed by the laws of the State of Texas.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact Information

For questions about these Terms and Conditions, please contact us: